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Managed books and a connected dashboard for cash and business performance

Give workplace teams configurable chat rooms with a choice of hosting model.

Bring direct and group chat together with email and surrounding work context.

Email campaigns and automation within a wider messaging workspace

Lead records and sales communication with usage-based calling and messaging

Cross-channel lifecycle messaging with separate send caps and journey-exit behaviour

Build WebAssembly request handlers and deploy them across Fastly's edge network.

Workforce insights on time, productivity, and attendance

Keep encrypted workplace messaging on a self-hosted XMPP server.

Builds employee rosters with a visual shift scheduler.

Messaging workspace where teams, customers, and AI Contacts work in the same conversations.

Behaviour-led lifecycle messaging with shared content and journey orchestration

Plans employee schedules with staffing forecasts.

AI agents for enterprise contact centers across voice and chat

Build and deploy AI agents for customer messages, calls, and comments

Configure employee records, HR forms and approval workflows across a broad HR platform.

Cloud phone system with calling, messaging, and AI tools for teams

Creates and publishes employee schedules.

Twilio provides APIs and tools for SMS, voice, email, and customer engagement.

Chat buttons and AI chatbots that connect site visitors to messaging apps.

A working-time recording system with QR check-ins, attendance reports, schedules, and timesheets.

HR administration and payroll support alongside a connected employee platform

Connect clock-ins, schedules, timesheets, overtime rules, and time off for hourly teams.

Use GPS-verified mobile timecards to connect field hours with construction jobs.