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Govern enterprise knowledge and make service guidance available to employees and customers.

Publish multilingual customer-support articles with approval and self-service search workflows.

Transform existing support content into governed, personalized knowledge for agents and customers.

Configurable sales and customer-service processes with connected AI-assisted work

Create and deliver trusted knowledge for customer service and IT support teams.

A self-hosted team timesheet for customer and project work with Jira integration and enterprise authentication.

Connected sales, marketing, and service around a shared CRM

Correlate network, server, application, database, and cloud signals in a customer-operated hybrid IT observability platform.

Track project hours and invoice work with a self-hosted or hosted open-source time tracker.

AI-infused customer engagement and marketing automation platform with a built-in CDP.

Customer records, sales activity, and workflows with self-hosted or managed access

Create internal or customer-facing documentation with access controls, search, and reporting.

Give customer-service teams searchable, guided knowledge for consistent support.

Connect product feedback with customer context and repeatable analysis.

An open-source, self-hosted tracker for personal work, customer projects, and team attendance.

Self-hosted email operations with separate administrator and customer controls

AI chatbots and channel strategy tools for customer service automation

Assure service-provider network performance with active tests, real-time visibility, and predictive alerts.

AI-assisted service platform for customer support, ticketing, messaging and voice.

Collect OpenTelemetry traces, metrics, and logs in a hosted or self-managed observability platform.

A private-first, Toggl-compatible time tracker that can be self-hosted or used as a hosted service.

A self-hosted chat bundle with direct and group messaging, calls, file sharing, bots, and moderation.

AI service agent that guides troubleshooting and predicts failures

Customer communities that connect product ideas, voting and release communication