Best Customer Feedback tools

Shopify product reviews with photo, video and storefront displays on a permanent free plan

Customer reviews with publishing controls and plans based on store orders

Support feedback with metric questions and answer-specific follow-ups

Read customer feedback alongside the accounts and business issues behind it.

Find recurring support problems and investigate the conversations behind them.

Link customer feedback and product strategy to prioritization, roadmaps, and delivery views.

Customer feedback collection connected with follow-up workflows

Connect product strategy, feature priorities, and delivery plans in visual roadmaps.

Survey collection for customer, employee, and event feedback

Analyze customer feedback with shared filters, themes and original quotes.

Customer and employee surveys connected to feedback analysis and follow-up

Turn reviews, surveys and support text into customer-experience reports.

A shared repository for interviews and customer feedback

Targeted customer microsurveys with response-based allowances

Product management system that grounds decisions in customer signals