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AI-native voice of customer platform for modern CX teams.

Analyze customer feedback with shared filters, themes and original quotes.

Publish multilingual customer-support articles with approval and self-service search workflows.

Type with swipes, suggestions and voice input

Self-hosted team messenger with chat, meetings, screen sharing, and a free small-team license.

A managed business messenger with group chat, calling, file sharing, and organization controls.

A self-hostable Matrix chat client with encrypted channels, calls, and screen sharing.

Give workplace teams configurable chat rooms with a choice of hosting model.

Twilio provides APIs and tools for SMS, voice, email, and customer engagement.

Automated testing and monitoring for voice and chat AI agents

Spanish-language social planning with brand-voice assistance and team approvals

Text and voice email with sender-controlled access options

Customer history and sales follow-up connected with quotations and invoicing

Read customer feedback alongside the accounts and business issues behind it.

Event-based customer journeys built on a shared customer-data platform

Customer advocate communities for contributions, references and shared content

Purpose-built AI agents for customer experience on one platform.

A voice AI platform for text to speech, speech to text, and voice agents.

Create internal or customer-facing documentation with access controls, search, and reporting.

AI voice agents for enterprise contact centers

AI voice agents for customer service, scheduling, and lead generation

An Android-first notebook for handwriting, PDF markup, voice notes, and optional web sync.

Free browser-based team chat for startup groups, channels, and voice or video calls.

AI-assisted service platform for customer support, ticketing, messaging and voice.