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Cross-channel journeys with separate waiting rules and journey-wide exits

Run community and team chat on your own server with MIT-licensed software.

Keep channels, DMs, and federated conversations in a compact self-hosted server.

Customer and employee surveys with assigned follow-up cases

No-code platform for AI agents and multichannel customer support.

All-in-one business platform with CRM, marketing, sales, automation and AI agents

Coordinate walk-in, scheduled, virtual, and callback visits in a customer queue-management system.

Discussion and newsletter mailing lists with member-controlled delivery preferences

Customer records and sales follow-up with tailored calendars and permissions

Embed interactive dashboards and governed analytical answers in a software product.

Shopify loyalty, referrals and account tools with configurable rewards

Commerce operations with searchable order history and an event timeline

Store email journeys with customer filters and product recommendations

Shared customer records with stage-specific deal work

Sales enablement with buyer-owned action plans and reusable deal-room structures

Coordinate customer implementations with project plans, client visibility, and services operations.

Sales pipelines connected to Gmail and other customer channels

Social customer support with AI action credits and unlimited teammates

Lifecycle campaigns built from entry criteria, trigger delays, filters and actions

Enterprise social publishing and care with campaign briefs and ordered approvals

Email journeys and broadcasts built around shared customer records

Branded newsletters with conditional content and CRM-triggered messages

CRM joining opportunity forecasts with customer service and optional commercial operations

Attach field photos and customer signatures to invoices