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Social publishing, customer conversations and listening in a connected suite

Connect social conversations with earned-media monitoring and PR reporting

Enterprise social publishing and care with campaign briefs and ordered approvals

Social customer support with AI action credits and unlimited teammates

Social publishing with admin-defined queues and channel reporting

Social listening with workspace queries, sentiment alerts and defined mention allowances

Owned communities and coordinated social publishing, listening and care

A social service inbox with moderation rules and interaction history

Social publishing with ordered internal and client approval steps

Company-managed chats with conversation teams, shared files, tasks, and email connections.

Direct, group, and video conversations connected to an organization's work.

Cross-channel social listening with alerts, source context and stakeholder reporting

A shared social calendar, team inbox and listening workspace

Customer records, sales conversations and follow-up in one workspace

Publish social posts and collect customer photos, stories and testimonials

Social content collection and review portals with publishing and reports

Social scheduling, approval workflows and a centralized inbox

Publish a searchable, multilingual customer help center connected to support conversations and analytics.

Connect product feedback with customer context and repeatable analysis.

A meeting assistant that records conversations and turns them into reusable memory.

AI assistant for support teams that learns from past conversations and helps agents resolve tickets

Give clients and teams persistent group and one-to-one chat inside a secure collaboration portal.

Bring direct and group chat together with email and surrounding work context.

Goal-linked performance conversations with configurable review cycles