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Publish a searchable, multilingual customer help center connected to support conversations and analytics.

Bill software usage and compare each customer's revenue with costs

Instrument API traffic to analyze customer behavior, troubleshoot usage, and build metered API products.

Analyze paid-channel customer acquisition with order, cohort and lifetime-value context.

Analyze themes and sentiment across connected customer-feedback sources.

Transform existing support content into governed, personalized knowledge for agents and customers.

Referral, loyalty and influencer programs with configurable customer rewards

Plan classic, agile, or hybrid projects with shared work items and project views.

A desktop client for connecting to SQL databases, browsing schemas, and running queries.

Design interviews, books and a learning community

Develop against a server database that combines JSON documents, key-value access, and SQL++ queries.

A freely downloadable, GPL-licensed database with SQL, replication, connectors, and administration tools.

Share invoices, payment choices and dispute conversations with business customers

Structured community forums with inherited section permissions

Social publishing and community tickets with clear ownership and handoff history

Federated discussion communities with separate moderator and administrator powers

A free forum application with group permissions and extension-based administration

Customer records and sales deals with project, owner and currency filters

Collect customer events and supply consistent data to analytical and business destinations.

Retail email journeys based on purchases and customer data

Connected sales, marketing, and service around a shared CRM

Email automation using layered customer profiles, decision points, and connected data

Shared customer and deal work with connected appointment and support tools

Configurable customer records and workflows with role-specific views and industry setup