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Configurable sales and customer-service processes with connected AI-assisted work

AI-infused customer engagement and marketing automation platform with a built-in CDP.

Multichannel surveys with kiosk resets and touchpoint-specific previews

Customer feedback surveys with recurring schedules and controls on repeat contact

Journey analytics connected with replay and interface struggle

Compare synthetic browser checks with real-user performance and alert on regressions.

Connect application and infrastructure performance to the business transactions users depend on.

AI-powered customer feedback platform for surveys, forms, and research.

Customer and employee surveys connected to feedback analysis and follow-up

Analyze paid-channel customer acquisition with order, cohort and lifetime-value context.

Monitor websites, servers, cloud services, applications, networks, and user experience from one hosted operations console.

Discover supported services and connect application, infrastructure, and user-experience signals for investigation.

Mobile-first internal chat for frontline and deskless employee teams.

Correlates logs, metrics, traces, and user-experience telemetry for application and infrastructure troubleshooting.

Industrial interface icons usable inside or outside Siemens iX.

Create and find governed employee knowledge across an intranet and connected systems.

Measure network quality continuously from branch, cloud, Wi-Fi, and remote-worker vantage points.

Survey responses that trigger notifications, classification, and follow-up tasks

Product behavior and feedback connected with in-app guidance

Help employees find enterprise knowledge through searchable documentation and internal resource hubs.

Publish multilingual customer-support articles with approval and self-service search workflows.

Commerce operations with searchable order history and an event timeline

Patterns and web components for industrial software interfaces

Customer history and sales follow-up connected with quotations and invoicing