Gainsight Customer Communities
gainsight.comCustomer communities that connect product ideas, voting and release communication
Customer communities that connect product ideas, voting and release communication
Lead capture and sales follow-up connected with a broader customer lifecycle
AI marketing tool that creates social media posts, website texts, and customer communications.
Employee social sharing with group-specific moderation and publishing controls
Client social workspaces with bulk scheduling and shared reporting
Sales, service, and customer journeys in X2Engine's CRM platform
Customer history and sales follow-up connected with quotations and invoicing
Create internal or customer-facing documentation with access controls, search, and reporting.
Social moderation and response workflows with in-house or managed reply options
Social scheduling with approval states and channel-specific failure signals
B2B social publishing with campaign tracking and controlled review workflows
Operate a federated social community with local moderation rules
Social content collaboration with contextual feedback and approvals
Multi-site social content displays priced by source feeds rather than placements
Audience intelligence that segments social conversations and supports selective video transcription
Visual social scheduling with CSV batches and a reviewable content calendar
Social and review embeds with separate source connections and display widgets
Compare public social posts with filters that recalculate the totals
Prepare product-led images, videos and social content from templates.
Media and social monitoring organized around topics, keywords and mentions
Bill software usage and compare each customer's revenue with costs
Gather source material and divide social publishing work across a team
Client workspaces for social content, approvals and automated reports
Social calendar collaboration with version tracking and batch approvals