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Connect product strategy, feature priorities, and delivery plans in visual roadmaps.

Connect hybrid infrastructure telemetry to service context, dependencies, and operational response.

Connect customer activity and payments with campaign and funnel reports.

Purchase rewards, retail receipts and customer advocacy in one consumer profile

Turn reviews, surveys and support text into customer-experience reports.

Offer customers available appointment times through a booking page connected to Microsoft 365 calendars.

Store operations with customer-group prices, catalog imports and stock status

A shared repository for interviews and customer feedback

Customer history and sales opportunities connected with quotes and commercial documents

Commerce email targeting with purchase-based recommendations and customer-specific coupons

Customer records, sales conversations and follow-up in one workspace

CRM-based automation for lead capture and customer follow-up

Email-led customer journeys combining shared contact data and multiple messaging channels

Customer feedback on digital products and experiences

Self-hosted email operations with separate administrator and customer controls

Customer records and shared communication inside Microsoft Outlook

Send infrastructure metrics, logs, traces, and synthetic checks to a hosted observability workspace.

A cloud knowledge base for public and private documentation, multi-language content, and team roles.

Lifecycle automation with parallel order journeys and live flow editing

Provides online booking for service businesses.

Embed interactive dashboards and governed analytical answers in a software product.

CRM joining opportunity forecasts with customer service and optional commercial operations

Keep customer onboarding projects moving with shared tasks, milestones, and reminders.

Wholesale catalogs connected to inventory orders