Search results

AI-infused customer engagement and marketing automation platform with a built-in CDP.

Configurable sales and customer-service processes with connected AI-assisted work

Connect product feedback with customer context and repeatable analysis.

Collect customer events and supply consistent data to analytical and business destinations.

Read customer feedback alongside the accounts and business issues behind it.

Event-based customer journeys built on a shared customer-data platform

Customer-data-led campaigns using real-time triggers and dynamic message content

Retail email journeys based on purchases and customer data

Analyze customer feedback with shared filters, themes and original quotes.

Customer history and sales follow-up connected with quotations and invoicing

Customer advocate communities for contributions, references and shared content

Create internal or customer-facing documentation with access controls, search, and reporting.

Email automation using layered customer profiles, decision points, and connected data

Give customer-service teams searchable, guided knowledge for consistent support.

Publish multilingual customer-support articles with approval and self-service search workflows.

Share invoices, payment choices and dispute conversations with business customers

Configurable customer records and workflows with role-specific views and industry setup

Customer records and sales follow-up with tailored calendars and permissions

Instrument API traffic to analyze customer behavior, troubleshoot usage, and build metered API products.

Analyze paid-channel customer acquisition with order, cohort and lifetime-value context.

Customer-profile orchestration that coordinates campaigns across connected sending systems

Publish a searchable, multilingual customer help center connected to support conversations and analytics.

Bill software usage and compare each customer's revenue with costs

Analyze themes and sentiment across connected customer-feedback sources.