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Referral, loyalty and influencer programs with configurable customer rewards

Customer communication with reusable content and multistep campaign processes

Customer records and sales deals with project, owner and currency filters

Collect customer events and supply consistent data to analytical and business destinations.

Shared customer history, sales pipelines, and follow-up tasks for growing teams

Customer history and sales work connected to website inquiries

Customer communities that connect product ideas, voting and release communication

Lead capture and sales follow-up connected with a broader customer lifecycle

Marketing, sales, and customer service software on one platform

Sales pipelines and customer history with hosted or on-premise access choices

Email-led customer journeys combining shared contact data and multiple messaging channels

Self-hosted email operations with separate administrator and customer controls

Publish a searchable, multilingual customer help center connected to support conversations and analytics.

Bill software usage and compare each customer's revenue with costs

Instrument API traffic to analyze customer behavior, troubleshoot usage, and build metered API products.

Transform existing support content into governed, personalized knowledge for agents and customers.

Share invoices, payment choices and dispute conversations with business customers

Email journeys and broadcasts built around shared customer records

AI agents with memory for customer service, collections and payments

Retail customer journeys with scheduled starts, pauses and endings

Customer email flows that respond to signups and product activity

Customer journeys across email and other marketing channels

Sales, service, and customer journeys in X2Engine's CRM platform

Commerce email targeting with purchase-based recommendations and customer-specific coupons