Umami
umami.isOpen-source traffic and event analytics with funnels and journey reports.
Open-source traffic and event analytics with funnels and journey reports.
Create internal or customer-facing documentation with access controls, search, and reporting.
Ecommerce email workflows combining store data, SMS and push
Searchable app recordings organized into journey chapters
Give customer-service teams searchable, guided knowledge for consistent support.
Monitor website availability and simulate visitor journeys to catch outages and slow transactions.
Publish a searchable, multilingual customer help center connected to support conversations and analytics.
Bill software usage and compare each customer's revenue with costs
Cross-channel lifecycle flows with editable templates and publishing permissions
Warehouse-connected campaigns with separately editable live-journey drafts
Cross-channel automation with separate entry, repeat-entry and exit rules
Search Polish rail journeys with connection and facility preferences
Instrument API traffic to analyze customer behavior, troubleshoot usage, and build metered API products.
Analyze paid-channel customer acquisition with order, cohort and lifetime-value context.
Analyze themes and sentiment across connected customer-feedback sources.
Transform existing support content into governed, personalized knowledge for agents and customers.
Referral, loyalty and influencer programs with configurable customer rewards
Search Italian rail services with explicit connection filters
Share invoices, payment choices and dispute conversations with business customers
Product-led messaging with event segments and separate project workspaces
Customer records and sales deals with project, owner and currency filters
Collect customer events and supply consistent data to analytical and business destinations.
Connected sales, marketing, and service around a shared CRM