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Company goals, progress updates and meetings in a shared workspace

A shared social calendar, team inbox and listening workspace

Audience intelligence that segments social conversations and supports selective video transcription

Connect marketing sources to calls, conversations and defined lead outcomes.

Turn meeting conversations into collaborative docs, tables, and wikis.

Social publishing with admin-defined queues and channel reporting

Media and social monitoring organized around topics, keywords and mentions

Keep direct and group conversations in context with channels, threads, reactions, and voice notes.

Coordinate work in team spaces that combine channels, direct chat, shared files, and calls.

Share invoices, payment choices and dispute conversations with business customers

Run standalone team chat or connect conversations with Toolscase time tracking.

Give workplace teams configurable chat rooms with a choice of hosting model.

Pre-1.0 encrypted team chat for organizations handling sensitive information.

A business messenger that uses the organization directory for one-to-one and group conversations.

Compare customer feedback and support quality across human agents and bots.

Photography client records with enquiry responses and a limited undo-send window

Manage replies, call tasks and manual drafts in the same sales conversation queue

Use role-specific assessment information for hiring conversations and employee development.

Connect marketing accounts to reports and distinguish analysis from paid automation tasks.

Social listening that links themes to communities and original posts

Company and opportunity records connected with the team's Outlook conversations

Creator discovery with project-specific collaboration records and limited free access

Handle sequence replies with explicit ownership and inbox-visibility limits

Team engagement feedback connected to manager follow-up