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Media and social monitoring organized around topics, keywords and mentions

Keep direct and group conversations in context with channels, threads, reactions, and voice notes.

Coordinate work in team spaces that combine channels, direct chat, shared files, and calls.

Share invoices, payment choices and dispute conversations with business customers

Run standalone team chat or connect conversations with Toolscase time tracking.

Give workplace teams configurable chat rooms with a choice of hosting model.

Pre-1.0 encrypted team chat for organizations handling sensitive information.

A business messenger that uses the organization directory for one-to-one and group conversations.

Compare customer feedback and support quality across human agents and bots.

Photography client records with enquiry responses and a limited undo-send window

Manage replies, call tasks and manual drafts in the same sales conversation queue

Use role-specific assessment information for hiring conversations and employee development.

Connect marketing accounts to reports and distinguish analysis from paid automation tasks.

Social listening that links themes to communities and original posts

Creator discovery with project-specific collaboration records and limited free access

Handle sequence replies with explicit ownership and inbox-visibility limits

A shared repository for interviews and customer feedback

Social listening with visual mentions, conversation maps and configured query dashboards

Cross-channel social listening with alerts, source context and stakeholder reporting

Small-business CRM with multiple pipelines and connected conversations

Social scheduling, approval workflows and a centralized inbox

Apple-native CRM linking client conversations, sales, and delivery work

Customer feedback on digital products and experiences

Owned communities and coordinated social publishing, listening and care