Search results

Publish multilingual customer-support articles with approval and self-service search workflows.

Customer history and sales follow-up connected with quotations and invoicing

Read customer feedback alongside the accounts and business issues behind it.

Event-based customer journeys built on a shared customer-data platform

Create internal or customer-facing documentation with access controls, search, and reporting.

Owned communities and coordinated social publishing, listening and care

Publish a searchable, multilingual customer help center connected to support conversations and analytics.

Bill software usage and compare each customer's revenue with costs

Customer-data-led campaigns using real-time triggers and dynamic message content

Instrument API traffic to analyze customer behavior, troubleshoot usage, and build metered API products.

Analyze paid-channel customer acquisition with order, cohort and lifetime-value context.

Analyze themes and sentiment across connected customer-feedback sources.

Transform existing support content into governed, personalized knowledge for agents and customers.

Referral, loyalty and influencer programs with configurable customer rewards

Give customer-service teams searchable, guided knowledge for consistent support.

Share invoices, payment choices and dispute conversations with business customers

A self-hosted chat bundle with direct and group messaging, calls, file sharing, bots, and moderation.

Customer records and sales deals with project, owner and currency filters

Collect customer events and supply consistent data to analytical and business destinations.

Retail email journeys based on purchases and customer data

Connected sales, marketing, and service around a shared CRM

Email automation using layered customer profiles, decision points, and connected data

Shared customer and deal work with connected appointment and support tools

Configurable customer records and workflows with role-specific views and industry setup