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Connect marketplace orders with warehouse routing and managed commerce services

Manage product information and publish catalogs across commerce channels

Website and commerce reporting with configured events, funnels and source analysis.

Customer history and sales follow-up connected with quotations and invoicing

Read customer feedback alongside the accounts and business issues behind it.

Event-based customer journeys built on a shared customer-data platform

Customer advocate communities for contributions, references and shared content

Create internal or customer-facing documentation with access controls, search, and reporting.

Commerce and order management with configurable fulfillment routing

Connect delivery information, website returns and commerce operations in one account

Newsletter campaigns and commerce follow-ups with subscriber or prepaid access

Transform existing support content into governed, personalized knowledge for agents and customers.

Customer-data-led campaigns using real-time triggers and dynamic message content

Give customer-service teams searchable, guided knowledge for consistent support.

Retail email journeys based on purchases and customer data

AI chatbot trained on your website and files, answering in 95 languages.

Field-sales visit targets built from client classes and product lines

Purchase rewards, retail receipts and customer advocacy in one consumer profile

AI chatbot platform that answers customer questions from your own content, live in about 10 minutes.

Customer records and sales follow-up with tailored calendars and permissions

No-code platform for AI agents and multichannel customer support.

Hosted commerce with catalogue filters and plan-specific selling costs

A maintained commerce platform for stores with PrestaShop 1.6 roots

Enterprise social publishing and care with campaign briefs and ordered approvals