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Connect customer activity and payments with campaign and funnel reports.

Turn reviews, surveys and support text into customer-experience reports.

Store operations with customer-group prices, catalog imports and stock status

A shared repository for interviews and customer feedback

Customer history and sales opportunities connected with quotes and commercial documents

Customer community discussions with idea voting and visible roadmap updates

Sales, service, and customer journeys in X2Engine's CRM platform

Commerce email targeting with purchase-based recommendations and customer-specific coupons

A social service inbox with moderation rules and interaction history

CRM-based automation for lead capture and customer follow-up

Email-led customer journeys combining shared contact data and multiple messaging channels

Customer records, sales activity, and workflows with self-hosted or managed access

Customer feedback on digital products and experiences

Customer records and shared communication inside Microsoft Outlook

A cloud knowledge base for public and private documentation, multi-language content, and team roles.

Write, organize, and publish a searchable customer knowledge base with permissions and analytics.

Govern enterprise knowledge and make service guidance available to employees and customers.

Enterprise social publishing and care with campaign briefs and ordered approvals

Keep customer onboarding projects moving with shared tasks, milestones, and reminders.

Wholesale catalogs connected to inventory orders

Targeted customer microsurveys with response-based allowances

Customer and employee surveys connected to feedback analysis and follow-up

AI chatbot platform that answers customer questions from your own content, live in about 10 minutes.

A helpdesk with a natively integrated AI agent called Fin