HelpCrunch Knowledge Base
helpcrunch.comPublish a searchable, multilingual customer help center connected to support conversations and analytics.
Publish a searchable, multilingual customer help center connected to support conversations and analytics.
Bill software usage and compare each customer's revenue with costs
Instrument API traffic to analyze customer behavior, troubleshoot usage, and build metered API products.
Analyze paid-channel customer acquisition with order, cohort and lifetime-value context.
Analyze themes and sentiment across connected customer-feedback sources.
Transform existing support content into governed, personalized knowledge for agents and customers.
Referral, loyalty and influencer programs with configurable customer rewards
Share invoices, payment choices and dispute conversations with business customers
Customer records and sales deals with project, owner and currency filters
Retail email journeys based on purchases and customer data
Connected sales, marketing, and service around a shared CRM
Email automation using layered customer profiles, decision points, and connected data
Shared customer and deal work with connected appointment and support tools
Configurable customer records and workflows with role-specific views and industry setup
Shared customer history, sales pipelines, and follow-up tasks for growing teams
Customer-profile orchestration that coordinates campaigns across connected sending systems
Customer history and sales work connected to website inquiries
Customer communities that connect product ideas, voting and release communication
Lead capture and sales follow-up connected with a broader customer lifecycle
Track calls, forms and chats, then compare qualified leads and sales value.
Measure website visits, conversion events and progress through a defined funnel.
Low-code platform for building internal tools, admin panels and dashboards on your data.
Sales pipelines and customer history with hosted or on-premise access choices