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Connect customer activity and payments with campaign and funnel reports.

Purchase rewards, retail receipts and customer advocacy in one consumer profile

Turn reviews, surveys and support text into customer-experience reports.

Store operations with customer-group prices, catalog imports and stock status

A shared repository for interviews and customer feedback

Customer history and sales opportunities connected with quotes and commercial documents

Customer community discussions with idea voting and visible roadmap updates

Commerce email targeting with purchase-based recommendations and customer-specific coupons

Customer communities with group spaces, controlled answers and moderation appeals

Customer records, sales conversations and follow-up in one workspace

A social service inbox with moderation rules and interaction history

CRM-based automation for lead capture and customer follow-up

Customer records, sales activity, and workflows with self-hosted or managed access

Customer feedback on digital products and experiences

Self-hosted email operations with separate administrator and customer controls

Customer records and shared communication inside Microsoft Outlook

A cloud knowledge base for public and private documentation, multi-language content, and team roles.

Write, organize, and publish a searchable customer knowledge base with permissions and analytics.

AI-powered customer feedback platform for surveys, forms, and research.

Govern enterprise knowledge and make service guidance available to employees and customers.

Keep customer onboarding projects moving with shared tasks, milestones, and reminders.

Customer identity with business-organization access controls

Wholesale catalogs connected to inventory orders

Targeted customer microsurveys with response-based allowances