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Customer communities with group spaces, controlled answers and moderation appeals

Customer records, sales conversations and follow-up in one workspace

A social service inbox with moderation rules and interaction history

CRM-based automation for lead capture and customer follow-up

Email-led customer journeys combining shared contact data and multiple messaging channels

Customer records, sales activity, and workflows with self-hosted or managed access

Customer feedback on digital products and experiences

Self-hosted email operations with separate administrator and customer controls

Customer records and shared communication inside Microsoft Outlook

A cloud knowledge base for public and private documentation, multi-language content, and team roles.

Find early-career opportunities through a campus-connected service

Write, organize, and publish a searchable customer knowledge base with permissions and analytics.

Lifecycle automation with parallel order journeys and live flow editing

AI-powered customer feedback platform for surveys, forms, and research.

Govern enterprise knowledge and make service guidance available to employees and customers.

AI-native influencer marketing platform for brands and creators

Keep customer onboarding projects moving with shared tasks, milestones, and reminders.

Customer identity with business-organization access controls

Wholesale catalogs connected to inventory orders

Targeted customer microsurveys with response-based allowances

Customer and employee surveys connected to feedback analysis and follow-up

AI chatbot platform that answers customer questions from your own content, live in about 10 minutes.

A helpdesk with a natively integrated AI agent called Fin

Customer communication with reusable content and multistep campaign processes