Gorgias
gorgias.comAI Agent and helpdesk for ecommerce customer support
AI Agent and helpdesk for ecommerce customer support
Customer context and sales workflows connected to CRM records
Connected revenue records with configurable sales workflows
Customer records, sales conversations and follow-up in one workspace
AI chatbot platform that answers customer questions from your own content, live in about 10 minutes.
Search shell history with command context, and optionally sync it across machines with encryption.
Enrich an IPv4 or IPv6 address with country-level location and basic ASN fields.
Publish a searchable, multilingual customer help center connected to support conversations and analytics.
Bill software usage and compare each customer's revenue with costs
Instrument API traffic to analyze customer behavior, troubleshoot usage, and build metered API products.
Analyze themes and sentiment across connected customer-feedback sources.
Transform existing support content into governed, personalized knowledge for agents and customers.
Referral, loyalty and influencer programs with configurable customer rewards
Application error reporting and event monitoring with searchable exception context.
Bring direct and group chat together with email and surrounding work context.
AI customer service platform and CRM for B2C and B2B teams
Share invoices, payment choices and dispute conversations with business customers
Customer records and sales deals with project, owner and currency filters
Collect customer events and supply consistent data to analytical and business destinations.
Retail email journeys based on purchases and customer data
Connected sales, marketing, and service around a shared CRM
Shared customer and deal work with connected appointment and support tools
Configurable customer records and workflows with role-specific views and industry setup
Shared customer history, sales pipelines, and follow-up tasks for growing teams