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Survey collection for customer, employee, and event feedback

Support feedback with metric questions and answer-specific follow-ups

Brazilian business banking with Pix and configurable boleto collections

Sales records with configurable lead qualification and related opportunity creation

Turn support answers into reviewed Help Center articles and customer-facing knowledge.

Customer journeys with channel limits and a record of changes

Survey responses that trigger notifications, classification, and follow-up tasks

Cross-channel journeys with separate waiting rules and journey-wide exits

Coordinate walk-in, scheduled, virtual, and callback visits in a customer queue-management system.

Embed interactive dashboards and governed analytical answers in a software product.

Shopify loyalty, referrals and account tools with configurable rewards

Commerce operations with searchable order history and an event timeline

Store email journeys with customer filters and product recommendations

Shared customer records with stage-specific deal work

Sales enablement with buyer-owned action plans and reusable deal-room structures

Coordinate customer implementations with project plans, client visibility, and services operations.

Sales pipelines connected to Gmail and other customer channels

Social customer support with AI action credits and unlimited teammates

Lifecycle campaigns built from entry criteria, trigger delays, filters and actions

Enterprise social publishing and care with campaign briefs and ordered approvals

Email journeys and broadcasts built around shared customer records

Branded newsletters with conditional content and CRM-triggered messages

CRM joining opportunity forecasts with customer service and optional commercial operations

Wholesale ordering with account prices and variant-matrix quantities