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AI customer support agents built from your help centre, website and documents.

Connect merchant checkout and payment status with customer workflows

Manage customer invoices and supplier bills on Windows

Retail customer journeys with scheduled starts, pauses and endings

Create and deliver trusted knowledge for customer service and IT support teams.

Customer email flows that respond to signups and product activity

Customer feedback surveys with recurring schedules and controls on repeat contact

Analyze customer conversations with project limits and controlled data exports.

Customer feedback collection connected with follow-up workflows

Customer Q&A communities with accepted answers, knowledge articles and support escalation

Connected revenue records with configurable sales workflows

Customer deal workspaces created from governed sales playbooks

Build searchable customer-service knowledge that pairs articles with interactive step-by-step guides.

Compare customer feedback and support quality across human agents and bots.

Connect product strategy, feature priorities, and delivery plans in visual roadmaps.

Connect customer activity and payments with campaign and funnel reports.

Purchase rewards, retail receipts and customer advocacy in one consumer profile

Turn reviews, surveys and support text into customer-experience reports.

Store operations with customer-group prices, catalog imports and stock status

Customer community discussions with idea voting and visible roadmap updates

Sales, service, and customer journeys in X2Engine's CRM platform

Commerce email targeting with purchase-based recommendations and customer-specific coupons

Customer communities with group spaces, controlled answers and moderation appeals

Customer records, sales conversations and follow-up in one workspace