Gainsight Customer Communities
gainsight.comCustomer communities that connect product ideas, voting and release communication
Customer communities that connect product ideas, voting and release communication
Lead capture and sales follow-up connected with a broader customer lifecycle
Lifecycle messaging driven by people, objects and their relationships
Connect merchant payments across online and in-store channels
Sales pipelines and customer history with hosted or on-premise access choices
Configurable customer workflows across sales, marketing, and service
AI agents with memory for customer service, collections and payments
Build, deploy, and run AI phone and chat agents from one workspace.
Social and search analysis with topic clusters and stakeholder reports
Customer records and lead conversion with configurable sales and delivery work
AI notetaker that records, transcribes and summarizes meetings.
Connect merchant checkout and payment status with customer workflows
Coordinate project tasks, Kanban plans, timesheets, budgets, and customer progress in ERPNext.
Manage customer invoices and supplier bills on Windows
Retail customer journeys with scheduled starts, pauses and endings
Create and deliver trusted knowledge for customer service and IT support teams.
Customer email flows that respond to signups and product activity
Customer feedback surveys with recurring schedules and controls on repeat contact
Analyze customer conversations with project limits and controlled data exports.
Customer feedback collection connected with follow-up workflows
Customer Q&A communities with accepted answers, knowledge articles and support escalation
Connected revenue records with configurable sales workflows
Customer deal workspaces created from governed sales playbooks