SAP Sales Cloud
sap.comLead management with separate qualification levels, lifecycle states and guided conversion
Lead management with separate qualification levels, lifecycle states and guided conversion
Turn campaign replies into assigned leads with a reviewable status queue
Review sales replies by campaign, sender, client and team member in one inbox
Mapped sales accounts with route planning and meeting follow-up tools
Configurable sales boards with customer activity, routing and follow-up automation
CRM workflows that distinguish the first matching event from repeated matches
B2B CRM activities that connect tasks and emails with a sales-process step
Lead cards with distinct qualification, pipeline and follow-up controls
CRM lead routing that distinguishes account owners from rotating pools
Real-estate sales CRM with availability cover and explicit user reassignment
Connected revenue records with configurable sales workflows
Customer deal workspaces created from governed sales playbooks
Manage replies, call tasks and manual drafts in the same sales conversation queue
Customer history and sales follow-up connected with quotations and invoicing
Contact search and email campaigns for sales prospecting
Browser prospect capture, CRM enrichment, and champion tracking
Company visitor identification connected with sales follow-up
CRM joining opportunity forecasts with customer service and optional commercial operations
Customer records, sales conversations and follow-up in one workspace
Use company context and CRM deal segments to rank prospect accounts
Company intelligence and contact research for account-based selling
Small-business CRM with multiple pipelines and connected conversations
CRM-based automation for lead capture and customer follow-up
Customer history and sales work connected to website inquiries